Welcome to the Wave

Key Contacts

Property Manager
Robert James
Phone: 250-544-2300
Email: rjames@firmmanagement.com

Council President
Email: president@thewavevictoria.com

Strata Council
Email: council@thewavevictoria.com

After-Hours Maintenance:
Non-emergency maintenance requests made outside of regular business hours may incur overtime charges. Any applicable overtime charges may be the responsibility of the unit owner.

For Residents

NEW: Firm Management Owner Portal
To access your account, visit the Firm Management website.

1. Go to https://www.firmmanagement.com

2. Click Owner Portal.

3. Enter the email address associated with your account.

4. Choose one of the available sign-in options:

   • Send a one-time verification code, or

   • Email a sign-in link.

5. Follow the instructions in the email or enter the verification code to complete your sign-in.

Tip: We recommend bookmarking the Owner Portal page for quick access in the future.

Community Groups

The Wave Discussion Board (Google Groups)
Access and join The Wave Discussion Board on Google Groups. You must join the group before posting. You can find the group here: Google Group Link

The Wave Victoria Facebook Group

Residents are also invited to join The Wave Victoria Facebook Group to connect with neighbours and stay informed. You can join the group here: Facebook Group Link

Forms

• Facilities Requests (contact the Property Manager)

• Maintenance report form (contact the Property Manager)

• Incident Report Form (contact the Property Manager)

• Move In/Out Request Form (Kind Hearted)
  Email: thewave@kindheartedcompany.com

• Bike Locker Request/Release Forms (contact Council)

• Pet Registration Request Form (contact Council)

• Form K (contact the Property Manager)     

• Renovation Indemnity Form (contact the Property Manager)